Photo, Slide, & Negative Questions
We accept all paper photos up to 11×14 inches. This includes non-rectangular photos.
We accept all slide formats – mounted or unmounted.
We accept all formats of negatives.
Resolution affects image quality. This is especially true when reprinting in a larger format than the original. The higher the image resolution, the larger a print you can make while minimizing loss of quality from the original photo.
For a more in-depth explanation, please refer to this useful off-site guide here. (link) (http://www.photoshopessentials.com/essentials/image-quality/)
Photo Restoration Questions
All scans include basic color correction, dust removal, cropping, and rotation.
For individual photos, repairs for discoloration, scratches, tears, bends, folds, or water damage are available.
Please refer to our pricing page here. (link)
Each photo is different, so restoration is charged by the hour. If you bring in your damaged photos, we will take a look at them and give you our best estimate on how much it will cost to restore them.
Video & Film Questions
Video: We accept VHS, beta, VHS-C, miniDV, HI8, and Video8.
Film: We accept 8mm, Super8, and 16mm film.
Document Scanning Questions
We will keep a copy of your documents for 6 months after the project completion date. You can pay an additional fee if you would like us to keep them longer than 6 months.
If your documents are confidential, you can request that we do not keep a record of your project after completion. Choosing this option means that we cannot provide you with additional copies or backup in the event that your digital files are damaged or lost.
We offer a wide selection of royalty-free music for you to choose from.
Modern Reflections cannot provide licensed music for your slideshows because doing so would violate copyright laws. You may, however, bring in your own original albums – not home-burned CDs – by professional recording artists if there are specific songs you would like to include in your slideshow. If you do not already own physical copies of the songs you wish to include, we can purchase them for you. If you choose this option, the cost of the music will be added to the total cost of your Modern Reflections order and upon project completion you will receive the music CD we purchased for you.
Please refer to our copyright policy here (link) for further information.